AcePBX®
Technology and service. Working in tandem.
Service Overview
Our hosted PBX platform is designed for the today's needs of small and medium-sized businesses. Location-independent, flexible, and customizable, AcePBX® offers significant savings and enables efficient operations whether you are working in the office, remotely, or in a hybrid situation. In fact, we have been enabling remote work long before the reality dictated it.
Why AcePBX®?
We Are Experts
We are not just phone people or IT people — we bridge the two worlds and have experience in network administration, system development, software engineering, and information technology management.
We Are Experts
We are not just phone people or IT people — we bridge the two worlds and have experience in network administration, system development, software engineering, and information technology management.
We Listen and Learn
Whether you run a 100-person law firm or a small non-profit, we understand and listen to your suggestions. We often introduce new features based on our clients' feedback.
We Listen and Learn
Whether you run a 100-person law firm or a small non-profit, we understand and listen to your suggestions. We often introduce new features based on our clients' feedback.
We Are Dependable
We own our technology and monitor it 24/7. We colocate in a state-of-the-art data center, and operate a fully redundant network. We are upfront about any technical issues and provide realistic repair estimates.
We Are Dependable
We own our technology and monitor it 24/7. We colocate in a state-of-the-art data center, and operate a fully redundant network. We are upfront about any technical issues and provide realistic repair estimates.
We Are Hands-On
Some VoIP providers design well, but their system do not always perform well in the real world. System integrators are good at installing systems but have no control over their functionality. We offer the best of both worlds.
We Are Hands-On
Some VoIP providers design well, but their system do not always perform well in the real world. System integrators are good at installing systems but have no control over their functionality. We offer the best of both worlds.
We Are . . . Innovative
We launched AcePBX® in 2005 and have not stopped making it better. That is why, when you choose our service, you know that it will never become obsolete.
We Are . . . Innovative
We launched AcePBX® in 2005 and have not stopped making it better. That is why, when you choose our service, you know that it will never become obsolete.
Plans & Pricing
Pay-per-Line & Extension
The Pay-per-Line & Pay-per-Extension approach is a cost-effective way to pay for as many virtual lines (call paths) as your business needs, plus a reasonable fee per each extension user. The number of virtual lines can be easily changed – which works well for organizations that have a fluctuating or seasonal work force.
Pay-per-Station
The Pay-per-Station approach is designed for medium- to high-volume environments where the number of phone lines (in a conventional setup) would be close to the number of users. In this setup, there is no limit to the number of concurrent calls that the system can handle at one time.
Unlimited Plan
- Basic features & advanced functionality
- Location-independent (connect anywhere)
- Unlimited concurrent calls
- Unlimited local & regional calling
- Unlimited long distance in the US & Canada
- Competitive International rates
- Competitive inbound toll-free rates (if required)
- $25.00 setup per station
- On-site installation available in some areas
- 1-year term
Unlimited Plan
- Basic features & advanced functionality
- Location-independent (connect anywhere)
- Unlimited concurrent calls
- Unlimited local & regional calling
- Unlimited long distance in the US & Canada
- Competitive International rates
- Competitive inbound toll-free rates (if required)
- $25.00 setup per station
- On-site installation available in some areas
- 1-year term
Equipment
We ship phones fully provisioned and ready to be connected to your network. On-site installation is available in NY, NJ, CT, and PA.
All prices shown assume power-over-Ethernet (POE) available. Add $19.95 for power supply, if required.
If you purchased VoIP phones from a third-party vendor or used them with another VoIP provider, we will do our best to reconfigure them for AcePBX®.
We also support a variety of softphone applications for desktops and mobile devices.
Value-Added Voice Services
acefax.net
Replace traditional fax services with fax to e-mail service. eFax is less costly than maintaining a traditional fax line, and directly integrates into your e-mail workflow.
Lite
- 100 incoming pages
- 50 outgoing pages
- $0.07 per additional page
- $25.00 setup
- 1-year term
Value
- 250 incoming pages
- 50 outgoing pages
- $0.06 per additional page
- 25.00 setup
- 1-year term
Standard
- 400 incoming pages
- 400 outgoing pages
- $0.06 per additional page
- $25.00 setup
- 1-year term
Lite
- 100 incoming pages
- 50 outgoing pages
- $0.07 per additional page
- $25.00 setup
- 1-year term
Value
- 250 incoming pages
- 50 outgoing pages
- $0.06 per additional page
- $25.00 setup
- 1-year term
Standard
- 400 incoming pages
- 400 outgoing pages
- $0.06 per additional page
- $25.00 setup
- 1-year term
Conference Bridge
Conference Bridge service allows you to bring together up to 20 callers from all over the country or the world through one central number.
Flexible Seating
- $15.00 setup
- Toll dial-in – $0.029 per minute
- Toll-free dial-in – $0.029 per minute
Fixed Seats
- $15.00 setup
- Toll dial-in – $0.019 per minute
- Toll-free dial-in – $0.029 per minute
Flexible Seating
- $15.00 setup
- Toll dial-in – $0.029 per minute
- Toll-free dial-in – $0.029 per minute
Fixed Seats
- $15.00 setup
- Toll dial-in – $0.019 per minute
- Toll-free dial-in – $0.029 per minute
SMS/MMS
Receive SMS/MMS messages sent to your Ace phone number via email.
You can even conduct a conversation with the person who texted you!
Lite
- $15.00 Setup
- One SMS/MMS-enabled number included
- Additional numbers at $1.00/mo.
- SMS allowance – 200 messages
- MMS allowance – 100 messages
- $0.02 per SMS/MMS over allowed limit
Value
- $15.00 Setup
- 5 SMS/MMS-enabled numbers included
- Additional phone numbers at $1.00/mo.
- SMS allowance – 750 messages
- MMS allowance – 200 messages
- $0.02 per SMS/MMS over allowed limit
Standard
- $15.00 Setup
- 5 SMS/MMS-enabled numbers included
- Additional phone numbers at $1.00/mo.
- SMS allowance – 1,000 messages
- MMS allowance – 750 messages
- $0.02 per SMS/MMS over allowed limit
Inbound Toll-Free Rates
0–4,999 min. per Month
5,000–24,999 min. per Month
25,000+ min. per Month