Integrated VoIP
VoIP savings for conventional systems.
Service Overview
Our Integrated Voice service extends the advantages of VoIP technology to businesses that use conventional PBX systems. By leveraging the know-how of our hosted platform, we are able to offer features that are easy to configure and modify.
Instead of dedicated phone lines or PRIs (and having to rely on the phone company to manage configurations), Integrated Voice customers enjoy an "on-premise phone company" in the form of a professionally installed Integrated Voice Gateway (IVG). All future moves, adds, and changes are easy and free.
Individual analog lines are also available by deploying 2- or 8-line VoIP-to-analog adapters.
Features
- – Caller ID
- – Call Waiting
- – Call Forwarding
- – e911
- – Three-Way Calling*
- – Call Transfer*
- * Must be supported by the phone system.
- – Voice Mail (if requested)
- – Music-on-Hold (if requested)
- – Off-Premise Extensions
Compatibility
Our managed portable Integrated Voice Gateways (IVGs) are capable of delivering 6–24 analog FXS lines or a full digital T1 PRI. They are compatible with all types of PBX systems and other business telephone equipment.
Reliability
We provision redundant dedicated circuits to carry VoIP traffic to and from the IVGs without adding any additional load on clients' networks. We proactively monitor each circuit and correct potential problems before our customers notice any degradation is service.
Rich Functionality
We offer a set of features that exceeds those offered by traditional telephone companies (telcos) at no additional cost. Unlike telcos, we offer customization, which allows our customers to control their inbound call flow.
Smooth Transition
Our Integrated Voice service is professionally installed by our trained technicians. Unlike many of our competitors, we are experts at managing the logistics of each installation. We quickly identify and resolve network issues that often plague other VoIP services. Integrated Voice installations take 2–3 weeks from order to live. We port local or toll-free numbers from any carrier or assign new numbers in the majority of the US markets.
Plans & Pricing
Unlimited Line
- Discounts on multiple lines
- Unlimited local & regional calling
- Unlimited long distance in the US & Canada
- Competitive International rates
- Competitive inbound toll-free rates
- Setup: $15.00/line + cost of analog adapter
- M-t-M or 1-year terms for greater savings
Digital PRI
- Up to 23 digital PRI channels
- Unlimited local & regional calling
- Unlimited long distance in the US & Canada
- Competitive International rates
- Competitive inbound toll-free rates
- $300.00 setup & configuration (per IVG)
- 1-year term
Value-Added Voice Services
acefax.net
Replace traditional fax services with fax to e-mail service. eFax is less costly than maintaining a traditional fax line, and directly integrates into your e-mail workflow.
Lite
- 100 incoming pages
- 50 outgoing pages
- $0.07 per additional page
- $25.00 setup
- 1-year term
Value
- 250 incoming pages
- 50 outgoing pages
- $0.06 per additional page
- 25.00 setup
- 1-year term
Standard
- 400 incoming pages
- 400 outgoing pages
- $0.06 per additional page
- $25.00 setup
- 1-year term
Lite
- 100 incoming pages
- 50 outgoing pages
- $0.07 per additional page
- $25.00 setup
- 1-year term
Value
- 250 incoming pages
- 50 outgoing pages
- $0.06 per additional page
- $25.00 setup
- 1-year term
Standard
- 400 incoming pages
- 400 outgoing pages
- $0.06 per additional page
- $25.00 setup
- 1-year term
Conference Bridge
Conference Bridge service allows you to bring together up to 20 callers from all over the country or the world through one central number.
Flexible Seating
- $15.00 setup
- Toll dial-in – $0.029 per minute
- Toll-free dial-in – $0.029 per minute
Fixed Seats
- $15.00 setup
- Toll dial-in – $0.019 per minute
- Toll-free dial-in – $0.029 per minute
Flexible Seating
- $15.00 setup
- Toll dial-in – $0.029 per minute
- Toll-free dial-in – $0.029 per minute
Fixed Seats
- $15.00 setup
- Toll dial-in – $0.019 per minute
- Toll-free dial-in – $0.029 per minute
SMS/MMS
Receive SMS/MMS messages sent to your Ace phone number via email.
You can even conduct a conversation with the person who texted you!
Lite
- $15.00 Setup
- One SMS/MMS-enabled number included
- Additional numbers at $1.00/mo.
- SMS allowance – 200 messages
- MMS allowance – 100 messages
- $0.02 per SMS/MMS over allowed limit
Value
- $15.00 Setup
- 5 SMS/MMS-enabled numbers included
- Additional phone numbers at $1.00/mo.
- SMS allowance – 750 messages
- MMS allowance – 200 messages
- $0.02 per SMS/MMS over allowed limit
Standard
- $15.00 Setup
- 5 SMS/MMS-enabled numbers included
- Additional phone numbers at $1.00/mo.
- SMS allowance – 1,000 messages
- MMS allowance – 750 messages
- $0.02 per SMS/MMS over allowed limit
Inbound Toll-Free Rates
0–4,999 min. per Month
5,000–24,999 min. per Month
25,000+ min. per Month